Frequently Asked Questions

  • How does frame straightening restore vehicle safety after a collision?

    Frame straightening uses computerized measurement systems and heavy-duty frame racks to restore vehicle structure to manufacturer specifications. This corrects alignment issues, drivability problems, and hidden structural damage, ensuring safer handling and improved crash protection. At Autobody Solutions and Towing, technicians follow OEM repair standards and document measurements for insurance claims.
  • What's the difference between paintless dent repair and traditional dent repair?

    Paintless dent repair (PDR) uses specialized tools to reshape panels without repainting, preserving the original factory finish and resale value. Traditional dent repair involves filling, sanding, and repainting damaged areas. At Autobody Solutions and Towing, technicians assess severity and paint condition to determine which method works best for each dent.
  • Why should scratches be repaired quickly in Montana's winter climate?

    Scratches expose bare metal to moisture, road salt, and winter debris, accelerating rust formation and long-term paint deterioration. Prompt repair protects the underlying metal and prevents costly corrosion damage. In Miles City, gravel roads and winter conditions make scratch repair especially important for vehicle longevity.
  • When should you repair a windshield chip instead of replacing the glass?

    Small chips should be repaired immediately to prevent them from spreading into larger cracks that require full replacement. Temperature changes and road vibrations common in Eastern Montana can cause chips to grow quickly. At Autobody Solutions and Towing, early repair saves customers the higher cost of complete windshield replacement.
  • How does computerized color matching work for vehicle repainting?

    Computerized color-matching tools analyze your vehicle's exact factory paint code and current finish to create a precise blend formula. This ensures new paint matches surrounding panels seamlessly, even accounting for sun fading. At Autobody Solutions and Towing, technicians use high-quality paint products that withstand Montana weather and road chemicals.
  • What causes most vehicle frame damage on Miles City roads?

    Rural highways, wildlife-related impacts, icy winter conditions, and gravel road collisions commonly cause frame damage around Miles City. These incidents create structural misalignment that affects handling and safety. Immediate inspection after any major impact helps identify hidden frame damage before it worsens.
  • Can paintless dent repair fix hail damage on all vehicles?

    Paintless dent repair works best when the original paint is intact and dents haven't creased or stretched the metal. Hail damage is often ideal for PDR, especially on newer vehicles with flexible panels. At Autobody Solutions and Towing, professional lighting and panel-access techniques allow technicians to restore most hail-damaged vehicles without repainting.
  • What's included in a professional scratch and ding repair?

    Professional scratch repair includes prep work, sanding to remove damaged clear coat, refinishing with matched paint, and polishing for a smooth final result. Technicians blend repaired areas to match surrounding panels seamlessly. This process prevents rust and restores appearance quickly, ideal for the minor damage common on Montana gravel roads.
  • Why is ADAS calibration needed after windshield replacement?

    Many modern vehicles use cameras and sensors mounted on the windshield for advanced driver assistance systems like lane-keeping and collision warning. Replacing the windshield can shift these sensors, requiring recalibration to ensure proper function. At Autobody Solutions and Towing, technicians ensure proper seal and calibration for ADAS-equipped vehicles when required.
  • How long does paint blending and refinishing typically take?

    Most minor scratch and ding repairs with paint blending are completed within a few days, depending on panel size and weather conditions for curing. Full-panel refinishing may take longer to ensure proper prep, priming, and clear-coat application. Autobody Solutions and Towing offers quick turnaround for most minor repairs in Miles City.
  • What's the biggest mistake people make after a minor collision?

    Many drivers delay frame inspection, assuming surface damage is the only issue. Hidden structural damage can affect alignment, handling, and crash safety even when the vehicle appears drivable. At Autobody Solutions and Towing, technicians encourage scheduling an inspection immediately after any major impact for accurate repairs and safety.
  • Does dent removal affect my vehicle's resale value?

    Professional dent removal, especially paintless dent repair, preserves original factory paint and maintains resale value by restoring the vehicle's appearance without aftermarket repainting. Quick repair of parking-lot dents and hail damage prevents long-term depreciation. Autobody Solutions and Towing helps Miles City drivers protect their investment with precise restoration techniques.